Privacy Policy

Privacy Policy Last Revised on: March 17, 2026. Travel Spoken Corporation ("Company", "we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our website, mobile application, and related services that link to this policy (collectively, the "Platform" or the "Services") and our practices for using, maintaining, protecting, and disclosing that information. This policy applies only to information we collect: · Through the Platform and/or your interaction with the Services. · In communications, including email, text, chat, and other electronic messages, between you and us, through your interaction with our features, and when you create, upload and/or share content (including text, stories, photos, video, audio, and any other media) in connection with your use of the Platform and/or our Services. · When you interact with our advertising and applications (including mobile apps) on third-party websites and services, if those applications or advertising include links to this policy. It does not apply to information collected by: · Us through any other means, including on any other website operated by Company or any third party that does not link to this policy; or · Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services. We may provide additional or different privacy policies that are specific to certain features, services, or activities. Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates. Children's and Minors' Data Our Platform is intended for adults over 18 years of age, and we do not knowingly collect any personal data from children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information. If you believe we have collected information from someone under 18, please contact us at the address provided below. The Personal Data That We Collect or Process "Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, credit card number, passport number, nationality, or any other identifier we may use to contact you online or offline). The categories of personal information we collect depend on how you interact with our Platform and the choices you make. The types and categories of personal data we collect or process include: · Account and Contact Information: When you create an account, we collect your name, email address, username, password, location, date of birth, travel preferences, and a profile picture. You may optionally provide a bio, budget information, family information and accessibility preferences. · Booking and Travel Information: To facilitate bookings, we may collect passport or government-issued identification, payment method information (which is processed through third-party payment processors such as Stripe and/or Worldpay), loyalty program numbers, and similar information about any travel companions. We do not store full payment card numbers; payment information is processed directly by our third-party payment processors. · Account History: We retain account history, including information about your subscription, account, transactions, booking and travel history, and discounts. · Demographic Information: Demographic information, including your age gender, and family status. · Location Information: General geographic location such as country, state or province, or city and precise geolocation, unless you have opted out. You can manage location permissions through your device settings. · Device and Technical Information: We automatically collect information about your device, including IP address, device type, operating system, hardware identifiers, preferred language, browser type and settings, and device identifiers. · User-Generated Content: We collect text, photos, videos, voice recordings, captions, reviews, blog entries, and other travel-related content that you voluntarily upload or share on the Platform. · Communications: We collect the content and metadata of messages, feedback, and other communications you send to us or through the Platform, including customer support inquiries. · Calendar Information: If you choose to sync your calendar with the Platform, we will access certain calendar data, including event titles, dates, times, locations, and attendees, for purposes of assisting you with travel planning. · Usage and Interaction Data: We collect information about how you interact with the Platform, including pages viewed, features used, search queries, booking history, clicks, time spent on pages, and other usage patterns. · Identity Document Information: We collect information such as passport and driver's license numbers and global identification (such as Global Entry and CLEAR+) loyalty numbers. · Inferences and Profiles: We may generate inferences about your preferences, interests, or travel behavior based on your activity on the Platform to personalize content, recommendations, and offers. · Marketing and Advertising Information: Information related to your engagement with marketing communications, advertisements, promotions, and campaigns, including email opens, clicks, and interactions with ads. · Information from Third Parties: We may receive personal data from third parties such as travel partners, payment processors, identity verification services, or publicly available sources, which we combine with information collected through the Platform. · Customer Support Recordings: If you contact customer support by phone or voice channels, we may record calls or retain voice messages for quality assurance and training purposes, where permitted by law. If you are a California resident, you may be entitled to additional rights under the CCPA. Some of the information identified above, including identification document information and precise geolocation information, may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information. We also collect: · Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature. · Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Platform and Services, such as clickstream information to, through, and from our Services (including date and time), items that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page. If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information. How We Collect Your Personal and Other Data You Provide Information to Us We collect information about you when you interact with our Platform, such as when you create or update an account, make a booking, reservation, or similar request, create, upload, or post content to the Platform, including reviews, media such as photos, videos, or audio recordings. Automatically Through Our Services As you navigate through and interact with our Platform, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies including details of your interactions with our Platform, such as traffic data, location data, logs, and other communication data, and which resources and Platform features that you access and use. We may use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services (behavioral tracking). Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience. The technologies we use for this automatic data collection may include: · Cookies: A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Platform. For detailed information about our use of cookies, please see our Cookie Policy: https://www.travelspoken.ai/policy · Web Beacons and Pixels: Some parts of the Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited certain pages, track email opens, and compile usage statistics. · Local Storage: Technologies like HTML5 that enable us to store data locally on your device to enhance functionality and performance. · SDKs (mobile apps): We collect log files, error reports, performance metrics, and crash diagnostics generated when you use our Platform, including through mobile applications and APIs. To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by contacting us. Please note that some Services features may be unavailable as a result. Information from Third-Party Service Providers We may receive information from third-party travel service providers, booking partners, payment processors, analytics providers, and other service providers that help us deliver and improve our Services. When you connect to our Platform using third-party services, we may receive basic profile information such as your name and email address as permitted by your privacy settings on those services. From Business Partners and Travel Service Providers We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that you engage with on our Platform (such as airlines, hotels, and experience providers), booking partners, payment processors, gift card program providers, analytics, security and anti-fraud services, and data brokers. How We Use Your Information We use the information we collect to provide, maintain, improve, and personalize our Platform and Services. Specifically, we use your information to: · Provide and deliver our Services, including facilitating travel bookings, processing transactions, and sending booking confirmations. · Process and fulfill your travel reservations through our third-party travel service providers and booking partners. · Personalize your experience by providing customized travel recommendations, content, and itineraries based on your preferences, search history, and interactions with the Platform. · Communicate with you about your bookings, account, and our Services, including sending service notifications, updates, and responding to your inquiries. · Improve, develop, and optimize our Services, including analyzing usage trends, testing new features, and conducting research and development. · Power our AI-driven features, including training and improving our AI models to provide better travel planning recommendations and conversational experiences. · Maintain the security and integrity of our Platform, including detecting and preventing fraud, unauthorized access, and other harmful or illegal activities. · Comply with legal obligations, respond to legal requests, and enforce our Terms of Service and other agreements. · Send you marketing communications about our Services, promotions, and features that may interest you, where you have consented to receive such communications or where permitted by law. · Fulfill any other purpose for which you provide it. · Send you promotional communications about our Services, special offers, and features, and track user behavior on our Platform to send targeted offers and automated marketing communications. · Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. · Notify you when Services updates are available and about changes to any products or services we offer or provide though them. · For any other purpose with your consent. Who We Disclose Your Information To We may disclose personal data that we collect or you provide as described in this privacy policy to service providers who perform services on our behalf, travel service providers and booking partners to complete your reservations, AI technology providers to power AI-driven features, and as needed to comply with law, enforce our agreements, or protect rights and safety. Your Rights and Choices About Your Information Depending on your jurisdiction, you may have rights related to access, correction, deletion, restriction, portability, and opting out of targeted advertising, profiling, and certain data sales. To exercise your rights, please contact us at contact@travelspoken.com. How We Protect Your Personal Data We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data. However, no system is completely secure, and any transmission of personal data is at your own risk. How We Retain Your Personal Data We retain personal data for as long as reasonably necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and for safety, security, and fraud prevention. International Transfers Travel Spoken is based in the United States. If you access our Platform from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. Changes to Our Privacy Policy We may update this policy from time to time, and we will provide notice of any such changes as required by law. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Privacy Policy. Contact Information To exercise your rights or ask questions, make comments, or raise concerns about this Privacy Policy or our privacy practices, please contact us at: Travel Spoken Email: contact@travelspoken.com Website: www.travelspoken.com/contact-us